Human Resources Coordinator

Join a mission-driven team where people are at the heart of every interaction.
As an HR Employee Experience Representative, you will be part of a high-performing Human Resources Operations Center, providing exceptional support and service to employees and HR partners. This is a dynamic role that requires attention to detail, strong communication skills, and a passion for helping others through accurate and timely HR service delivery.

Location: Hybrid (4 days in office, 1 day remote flexible schedule)
Training: Onsite training required (estimated 23 months duration)

Key Responsibilities:

• Deliver outstanding customer service by effectively researching, resolving, and responding to HR inquiries with professionalism and care.
• Administer a wide range of HR processes including talent acquisition support, internal transfers, organizational changes, employee records management, and learning administration.
• Uphold a high level of confidentiality and professionalism in every interaction.
• Contribute to continuous improvement initiatives by identifying and implementing more efficient HR support processes.
• Ensure Service Level Agreements (SLAs) are consistently met or exceeded.
• Collaborate with internal specialists to improve processes and resolve escalations.

Required Qualifications:

• Strong attention to detail and accuracy in all tasks.
• Proven ability to manage multiple tasks and shifting priorities in a fast-paced environment.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to work collaboratively within a team environment.
• Superior written, verbal, and interpersonal communication skills.
• Demonstrated adaptability and willingness to embrace change.

Preferred Qualifications:

• Prior experience in an HR operations or shared services environment.
• Strong customer service background, particularly in HR-related matters.
• Familiarity with SuccessFactors modules such as Learning Administration, Employee Profile, Recruiting, and Onboarding.
• Proficiency in Microsoft Excel.
• Bachelors degree in Human Resources, Business Administration, or a related field.

Why Apply?
This is a meaningful opportunity to contribute to an inclusive and employee-focused HR function while gaining valuable experience in a collaborative and supportive setting. If you're passionate about delivering excellent service and helping employees thrive, we encourage you to apply today.