Reimbursement Processor

Duties:

• Processes daily reimbursement transactions received from channel partners.
• Processes product tracking records, warranty and PIP claims.
• Provides equitable and timely reimbursement to channel partners, and safeguard Company assets.
• Demonstrates knowledge based on experience to make higher level decisions on more complex machines and / or issues.
• Processes channel partner and inter-company financial (debit and credit) transactions in a timely and accurate manner
• Assists company personnel and / or channel partners in using warranty systems and answers warranty or Product Improvement Program (PIP) related inquiries.
• Processes reimbursement administration requests received from channel partners, field representatives, marketing units and factories.
  
  

Education/Experience:

• Preferred: at least a 2 year Associates Degree (but not required)
• A background in any of these roles will be helpful to this position: Claims Processing, and Call Center
  
  

Soft Skills:

• Working independently/ self-motivated
• The ability to think on your feet and make tough decisions
• Attention to detail
• Ability to collaborate in a team environment
• Good communication skills are a MUST