General Clerk

Job Summary
We are seeking a detail-oriented and highly organized General Clerk to support administrative and customer service functions in a warehouse environment. This is a 2nd shift, fully onsite role requiring strong data entry skills, excellent communication abilities, and the flexibility to assist in multiple operational areas.

Responsibilities

• Accurately enter pick ticket stubs into internal systems and manage related documentation.
• Serve as backup for printer room and Bill of Lading (BOL) clerk tasks.
• Act as the main customer service contact for warehouse inquiries, ensuring timely and professional responses.
• Manage and troubleshoot multiple printers with a sense of urgency.
• Navigate multiple computer systems efficiently, including mainframe and menu-driven programs.
• Occasionally work in Excel, with the majority of tasks in warehouse and inventory systems.
• Assist coworkers during slower periods to maintain workflow efficiency.
• Train to serve as backup for department duties such as customs documentation, handling will-call window requests, and distributing work or equipment to floor staff.

Required Qualifications

• Exceptional data entry speed and accuracy, with the ability to remain focused for extended periods.
• Strong customer service skills and the ability to work effectively with a variety of personalities.
• Administrative background with experience in a warehouse or shipping office environment.
• Knowledge of shipping materials, DOT regulations, and related processes.
• Experience with inventory systems, AS400 programs, and troubleshooting inventory issues.
• Strong attention to detail, punctuality, and consistent attendance.

Physical Requirements

• Ability to be on your feet for most of the shift.
• Capability to lift up to 28 lbs.
• Metatarsal safety footwear required on the first day.

Education and/or Experience

• Previous administrative experience in a warehouse or shipping office environment is required.
• Familiarity with inventory control tools and warehouse systems strongly preferred.

This position offers the opportunity to work in a fast-paced environment where accuracy, organization, and teamwork are essential to keeping operations running smoothly.