The Sales Operations Associate is responsible for conducting sales operations on behalf of the organization. 

Main duties include managing sales and creating reports for facilitating auditing and accounting. Additionally, he/she makes documents, creates presentations and complete spreadsheets to verify sales information. He/she should have strong leadership skills necessary to complete field and administrative tasks, as well as the communication skills necessary to interact with internal clients. He/she also helps in analyzing sales statistics and provides ideas to increase revenue and sales. 

GOALS

• Data-driven strategy and decision making 

• Streamlined sales process 

• Improved recruiting and hiring processes/practices

• More effective onboarding and employee training programs 

• Higher productivity and sales from strategic sales coverage models and segmentation planning 

• Smoother operations management that allows sales representatives to focus on selling

RESPONSIBILITIES

• Analyze data, identify opportunities, and create reports and presentations

• Partner with sales leaders to solve important strategic problems for the sales organization while driving revenue growth, improving sales productivity 

• Interact with internal clients, assisting them with all aspects of products and sales 

• Regularly attend sales workshops to stay up to date on market and industry trends and learn more sales skills to increment their efficiency 

• Manage business as usual sales operations tasks such as segmentation changes, quota updates, sales forecasting business reviews, etc 

• Execute, lead and scale important sales planning activities (i.e. sales segmentation planning, headcount planning, sales target setting) 

• Build and maintain analytical models that cater to specific areas of sales planning and operations

• Manage important stakeholder relationships with the sales organization and other cross functional teams

• Participate in and/or lead projects dealing with optimizing operations and maximizing sales

QUALIFICATIONS: 

• Masters Degree in Business, Economics Finance or other related fields 

• 1-3 years experience in this role or equivalent to analytics management experience

• Advanced knowledge of Microsoft Excel: expertise in data analysis and financial modeling

• Ability to leverage numbers and insights to drive sound decision making

• Strong organizational skills and extremely high attention to detail 

• Comfort with ambiguity: ability to take a high-level question, break down an approach, build a work plan, and execute 

• Excellent communication and presentation skills, with the ability to confidently interact with colleagues at all levels

• Proficient in SQL or related programming languages

• Proficient in Tableau or Power BI 

• Proficient in MS Office applications such as Word, Excel and Powerpoint 

• Hand on experience in using Salesforce or Hubspot CRM Platform

• Professional working experience in related functional area (i.e. Sales Operations, Sales Strategy, Business Analytics)