About the job People Operations Manager
DIRECTLY REPORTS TO:
VP of Operations
MAIN AREA OF RESPONSIBILITY:
The People Operations Manager will assist in leading the People Operations team to carry out Human Resources operational activities. The role requires experience in the Human Resources/People Operations function. The role also requires interaction with our clients, so some experience on this front would be beneficial.
TASKS:
Develop and implement innovative HR strategies and initiatives aligned with the overall business strategy and vision of the company
Assist in establishing and implementing company policies
Manage the recruitment, selection and onboarding process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Oversee and manage a performance appraisal system that drives high performance
Spearhead compensation and benefits program for the company
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Become the ultimate power user of the Sprout platform
Represent Sprout Solutions in HR communities, events, etc. and and build relationships within the industry
Nurture a positive and AGILE working environment
Assist the Head of People Operations to lead the People Operations team
Ensure that the team is running operations in a seamless manner
Assist in any Human Resources initiatives as needed
Monitor and report on the operational KPIs
Look for ways to improve the operational processes
Coordinate with other departments
Perform other duties assigned by the company
QUALIFICATIONS | COMPETENCIES:
3+ years of experience in human resources, organization development, training or related talent planning field, preferably in a creative environment
Must be able to provide creative solutions and unique approaches to HR/business challenges
Must be an authentic thought partner with confidence and courage to push boundaries
Proven knowledge of HR industry best practices, policies, and DOLE standards
Strong integration and strategic planning skills
Strong facilitation and presentation skills; able to communicate and work well with a agile millennial-driven environment
Demonstrated problem solving and decision making skills
Demonstrated ability to influence and partner within a diverse organization to help drive business results
Proven ability to manage conflict and the courage to challenge organizational thinking
Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to variety of audiences