Patient Care Representative

Role: Patient Care Representative

Behind Every Smile is a Patient Care Support Hero! ‍️ If you're passionate about creating a warm and welcoming environment, join us in enhancing the patient experience. Your dedication could be the light they need.

Details:

• Rate: 150 PHP/hour
• Work set-up: Office-based
• Weekly workload: Will start as part time but will switch to full time

Key Responsibilities:

• Cater to patient/customer inquiries through calls. Other customer service channels might be opened in the future, chats and emails.
• Make outbound calls to follow-up patients.
• Manage various administrative tasks, especially during slow times.

Qualifications:

• At least 1 year of experience as customer support role in any medical or health campaigns.
• B2 English Proficiency.
• Experience in navigating Electronic Medical Records (EMR).