Team Leader/Supervisor

We are currently seeking a highly motivated and experienced individual to join our team as a Team Leader/Supervisor.

Rate: 28,000 PHP - 30,000 PHP

Workload: 40 hrs per week

Work set-up: Work on-site

Qualifications:

• At least 2 years of Leadership Experience
• Background in CSR/TSR/Outbound/Back Office Support
• Excellent Communications Skills
• Excellent Coaching and Problem-Solving Skills
• Detail Oriented
• Willing to work on site

Responsibilities:

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
• Listen to team members feedback and resolve any issues or conflicts.
• Recognize high performance and reward accomplishments.
• Encourage creativity and risk-taking.