Job Openings
Team Leader/Supervisor
About the job Team Leader/Supervisor
We are currently seeking a highly motivated and experienced individual to join our team as a Team Leader/Supervisor.
Qualifications:
- At least 2 years of Leadership Experience
- Background in CSR/TSR/Outbound/Back Office Support
- Excellent Communications Skills
- Excellent Coaching and Problem-Solving Skills
- Detail Oriented
- Willing to work on site
Responsibilities:
- Create an inspiring team environment with an open communication culture.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
- Listen to team members feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
- Encourage creativity and risk-taking.