General Virtual Assistant

Job Description

• Job Title: General Virtual Assistant
• Workload: Full-time
• Work set-up: Office-based



Email Management: Organizing and responding to emails, managing inboxes, and filtering important communications.

Calendar Management: Scheduling and managing appointments, meetings, and travel arrangements.

Data Entry: Inputting, updating, and maintaining information in databases or spreadsheets.

Document Preparation: Creating, editing, and formatting documents such as reports, presentations, and letters.

Client Communication: Handling customer inquiries via email, phone, or chat, and providing customer support, especially for support work shifts and employee rosters

Social Media

Content Creation: Creating, scheduling, and posting content on social media platforms.

Engagement: Monitoring and responding to comments and messages, engaging with followers, and growing social media presence.

Analytics: Tracking social media metrics and preparing performance reports.

Skills and Qualifications

Strong Communication Skills: Excellent written and verbal communication abilities.

Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.

Technical Proficiency: Familiarity with office software (e.g., OnlyOffice, Google Workspace), email marketing tools, social media platforms, and other relevant software.

Time Management: Efficient in managing time and meeting deadlines.

Adaptability: Capable of handling a variety of tasks and adapting to changing client needs.

Discretion: Ability to handle confidential information with integrity.

Must have a Passport ready.

Tools and Platform Used

• Trello

• Zoom, Microsoft Teams

• Canva, Adobe

• Mailchimp

• WhatsApp

• Google Documents and Mail

• OnlyOffice