Entry-Level Customer Service Representative

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences.

Position Overview

We are searching for a friendly and dependable Entry-Level Customer Service Representative to join our Los Angeles team. This role involves assisting customers, answering inquiries, and supporting daily service operations. 

Responsibilities:

• Respond to incoming customer inquiries via phone, email, or in-person.

• Provide accurate information regarding company services and policies.

• Resolve basic customer concerns promptly and professionally.

• Maintain organized customer records and documentation.

• Follow established procedures to ensure consistent service quality.

• Coordinate with internal teams to address client needs and requests.

• Support general administrative and service-related tasks as needed.

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Qualifications:

• High school diploma or equivalent required.

• Strong communication and interpersonal skills.

• Friendly, patient, and customer-focused attitude.

• Ability to multitask and work effectively in a fast-paced environment.

• Basic computer skills (email, office software, data entry).

Benefits:

• Competitive salary

• Health, dental, and vision insurance

• Paid time off and holidays

• Paid training and career advancement opportunities

• Supportive and collaborative work environment

Join Sparkbit360 in Los Angeles and start your career in customer service while gaining valuable experience in client communication and support operations.