4361 - Admin cum CRM

Job Sector: Customer Services, ITES, BPO

Job Type: Permanent

Working: Office Only

Experience:3 - 6 Years

Eligibility Criteria:

Education: Any Degree

Experience: Min 2 Yrs

Position: Admin cum CRM

Salary: As per Company Norms

Location: Chennai

Shift: General

Responsibilities:

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.
• Maintain a positive attitude focused on customer satisfaction.

Skills Required:

• Excellent Communication Skills.
• The ability to work well under pressure.
• Problem-solving skills.
• Team working skills.
• Relevant technical knowledge.
• Good leadership skills.
• Analytical skills.

* Candidates willing to work with General shift basis Can Apply for the job

* Female candidates also apply this job