Remote Customer Support Coordinator

Remote Customer Support Coordinator

If you enjoy helping people, communicating with clients, and working in a flexible remote setting, this travel industry role may be worth exploring.

We are seeking individuals interested in a Remote Customer Support Coordinator role assisting clients with vacation planning, reservations, and travel related requests. The focus is on providing helpful service while making sure clients have the information and support they need throughout the planning and booking process.

What You'll Do

Respond to client questions and travel related requests
Assist with vacation planning and reservations
Research travel options based on client preferences and budgets
Provide information about available destinations and travel options
Coordinate reservation details with established travel suppliers
Communicate booking information and updates to clients
Maintain friendly and professional client relationships
Provide support throughout the planning and reservation process

What We Provide

Remote flexibility
Flexible scheduling
Training and resources
Access to travel industry booking tools and established suppliers
Industry travel perks and discounts
Ongoing support and guidance

Basic Requirements

Must be 18 years or older
Access to a computer or smartphone and reliable internet
Good written and verbal communication skills
Comfortable assisting and communicating with clients
Organized and attentive to details
Willing to learn and complete training
Able to work independently and provide dependable customer service

Previous travel industry experience is not required. Training and resources are provided to help you learn the reservation process, supplier resources, and tools used to assist clients.

A brief virtual overview is available for individuals interested in learning more about the role, training, pay structure, and additional details. There will also be time to ask questions.

Work Type: Remote