Spa & Wellness Assistant General Manager

Blended Wellness is a comprehensive destination for health, fitness, and beauty experiences. Our facility features a salon, spa, aesthetic treatments, and fitness services, all aimed at delivering complete well-being and rejuvenation. We are committed to offering outstanding experiences for our guests through tailored service and a serene atmosphere.

OBJECTIVES:

The Assistant General Manager plays a vital role in the daily operations of Blended Wellness, working closely with the General Manager to uphold our high standards. This position requires a dynamic leader who excels in managing teams, solving problems, and maintaining top-notch service.

DUTIES:

• Assist the General Manager with overseeing daily operations to ensure smooth and efficient business processes.
• Supervise and evaluate staff performance, providing guidance and support to ensure exceptional service standards are consistently met.
• Manage and address customer feedback, implementing improvements and solutions to enhance the guest experience.
• Contribute to business development initiatives aimed at driving revenue growth and expanding our market presence.

REQUIREMENTS:

• Proven experience in a managerial or supervisory role within the hospitality or wellness industry.
• Strong leadership and people management skills with the ability to motivate and guide a diverse team.
• Exceptional communication and problem-solving abilities, with a focus on delivering high-quality service.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Genuine passion for the brand and a commitment to upholding our standards of excellence.