Sales Executive

JOB TITLE:

Sales Executive

POSITION TYPE:

Full time

REPORTING TO:

Head of Sales

OBJECTIVES:

• Responsible for the sale and promotion of the company's goods and services in a specified region or geographical area and provide ongoing support to the outlets as per the Head of Sales guidelines.
• This role is 50% office based and 50% mobile office. It requires a professional office etiquette and also requires a high element of self-management and mobile office organization.
• Some flexibility in hours is allowed, but the employee must be available during the core work hours as per the contract. As this is a highly client-led hospitality role, regular evening and weekend work will be required.

DUTIES:

• To Assist the Head of Sales with organisational skills, account strategies, territory planning and administrative responsibilities to ensure a high level of customer satisfaction is maintained
• Develop and increase sales revenue to meet assigned targets
• Be actively seen in the outlets and be aware of client visits to the outlets. Meet & greet and conducts client orientations in the outlets
• Become actively involved in networking groups and new client outlet orientation
• Act as a resource to clients in outlet sales related opportunities and proposals
• Assist with the planning of sales promotions and strategies
• Attend trade shows, networking events and client related gatherings
• Participate in self-led education i.e. research and engage in online webinars & tutorials, books, articles and industry periodicals relating to the job and attend occasional conferences focused on hospitality, selling and marketing
• Keep clients informed of new products/promotions, services and other general information of interest to customers.
• Check on competitive activity and develop new methods of attaining clients
• Troubleshoot problems and finds solutions regarding sales pipeline
• Answer questions from clients and handle complaints
• Perform other job-related duties and responsibilities as may be assigned from time to time.

EXPERIENCE / COMPETENCIES:

• Outgoing, social, positively memorable
• Strong customer/client building skills
• Communication proficiency: verbal, online, and phone
• Performance management and self-motivation
• Business acumen and understanding of business numeracy
• Database management and computer literacy (CRM experience beneficial)
• Initiative and proactivity
• Target and results driven
• Organizational skills in-office and mobile-office management
• Presentation skills
• Reputable, consistent and credible