Job Openings
Customer Service Representative/ ممثل خدمة عملاء
About the job Customer Service Representative/ ممثل خدمة عملاء
About the job Customer Service Representative for Huawei project / ممثل خدمة عملاء لمشروع هواوي
Key Responsibilities:
- Provide exceptional customer service to clients and customers via phone, email, and chat
- Answer customer inquiries and resolve complaints in a timely and professional manner
- Escalate complex issues to the appropriate team members for resolution
- Maintain accurate and detailed records of customer interactions and transactions
- Stay up-to-date on client products, services, and policies to effectively assist customers
- Handle high call volumes while maintaining quality and efficiency
Qualifications:
- Bachelor's or diploma in science majors, computer majors, and Engineering majors only.
- Excellent communication skills, both written and verbal
- Proficient in the English language