Business Analyst with French

Who we are?

We are a global technology company dedicated to advancing financial inclusion through innovative technology solutions. Since 2009, we have specialized in digitalization and integration for financial service providers, headquartered in Sofia, Bulgaria. With 9 regional offices, we serve clients in over 80 countries. Our portfolio includes 500+ successful projects, demonstrating our commitment to helping clients find effective solutions. At SoftwareGroup, we aim to revolutionize the financial sector through cutting-edge technology and our vision of global financial inclusion.

Why will you enjoy this new opportunity?

You will be contributing to a mission that goes beyond business advancing financial inclusion and making a tangible difference in people's lives through enhanced access to financial services. As you will play a critical role in understanding and addressing our client's needs, helping them find the most effective solutions to improve their business operations and customer experiences.

Main responsibilities:

• Gather and document business, functional, and technology requirements to achieve a project's stated business and technology goals or as part of continuous process improvement initiatives.
• Analyze information needs, functional requirements, and stakeholder decisions.
• Produce required documentation: Functional Requirement Documents, Business Requirements Documents, Use Cases; reports, workflow templates, etc.
• Relay business requirements to internal technical teams, towards collaboration.
• Work with Quality Assurance team to review test case documents.
• Work with end clients and end users to define, document, and execute test scenarios as well as to provide enhancement and bug-fixing.
• Provide additional value via industry standard methods: interviews, document analysis, workshops, surveys, task and workflow analysis, etc.
• Serve as a liaison between business units, technical teams (development, support, and quality assurance), partners, and third-party vendors to explore additional opportunities and initiatives.

Requirements:

• Master or Bachelors degree - Computer Science, Economics, Management or relevant.
• Minimum 3 years of experience in Project Management / BA role in the software industry and a good understanding of IT fundamentals.
• Understanding of Financial or Banking Software Business knowledge (Core Banking Systems, Payment Services, Microfinance, etc.).
• Experienced in working with technical staff (developers, support and quality assurance engineers, etc.).
• Experienced in working with end customers, various information sources and compilation of bulk data.
• Ability to work independently with little to no direct supervision and guidance.
• Corporate work ethics acumen: organized, able to work under pressure, able to prioritize and resolve critical and complex issues.
• Strong command of English AND French

Why Software Group?



• You are looking for an employer that is a trusted and recognized global technology partner.
• You want to take pride in working for a company of Bulgarian origin and worldwide presence.
• You care to make an impact on financial inclusion and help people improve their lives.
• Your professional goals lead you to your next planned career step in a team where everyone benefits from the passion for innovation, technologies, digitalization, continuous improvement, collaboration, and fun.
• You appreciate getting recognized and well-rewarded for your achievements and maximizing them in our team.



All applications will be treated strictly confidential. Only short-listed candidates will be contacted.

Software Group is an equal-opportunity employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.