Canberra, ACT, Australia

Jira Administrator

 Job Description:

Australian Citizens With NV1 Clearance defence experience desirable 

Service Management Tool Workflow configuration and implementation
Atlassian administration experience (Jira and Confluence)
Experience in infrastructure as code
Desirable:
Project Management

Responsibilities
Configure of the Atlassian tools to meet business requirements.
Process mapping and identifying non value add steps to create lean and agile processes.
Identify business problem areas and resolve with internal Continuous Improvement Activities.
Strengthen and enhance internal processes to make them more efficient and effective by identifying process improvements/re-engineering opportunities.
Contribute to the planning and implementation of maintenance and installation work, including building and configuration of infrastructure components in virtualised environments.
Implement agreed infrastructure changes and maintenance routines.
Process Automation and integration within Atlassian toolset.
Creation of automated reporting dashboards.
Develop, review and handover documentation to the relevant teams.
Provide reports and proposals for improvement to specialists, users and managers.