Australian Citizens With NV1 Clearance residing in Australia only respond 

Qualifications and Experience

Qualifications

Essential:

• Qualification (e.g. Degree, Diploma, Cert IV) in ICT Systems Engineering or related field
• Certified SAFe® Practitioner (mandatory for all COSPO personnel - can be completed upon engagement)

Desirable:

• Qualification in any Technical Regulatory Frameworks
• ITIL certification (desirable)

Experience

Essential:

• Demonstrated ICT experience
• Experience in maintenance manager role within ADF
• Systems Engineering and/or Systems Maintenance experience
• Strong Defence background
• High level management and communication skills

Desirable:

• Agile / DevOps / Scrum experience
• Demonstrated experience in and understanding of information technology and/or cyber security

Responsibilities

• Actively work with stakeholders to deliver on the technical challenges that arise in the delivery of day to day operations across multiple systems and streams
• Manage and task the regional Field Service Representatives (FSR)
• Development and ongoing improvements of the Maintenance Management System (MMS) and associated policy and procedures
• Manage and Coordinate establishment of DCR Nodes across all deployed regions in Australia
• Actively support the Defence Cyber Range Product Manager in managing associated activities for the Defence Cyber Range (DCR)
• Establish authorised maintenance community with Defence units and ensure Unit Maintenance Managers (UMM) conduct assigned maintenance activities as directed
• Establish Technical Maintenance Plans (TMP) for all project material systems including routine, system updates and defect/fault activities
• Manage maintenance logs and report on faults and defects reported by stakeholders
• Regularly meet with key internal stakeholders to ensure IT needs and service requirements are being met
• Monitor, manage and resolve IT service tickets

Security Clearance

• The ability to obtain and maintain an Australian Government Security Vetting Agency NV 2 security clearance
• Must be an Australian citizen

Capability Profile

Skills

• Excellent communication skills; both written and verbal
• Ability to build and sustain productive and collaborative working relationships
• Ability to work in a multi-disciplined team environment
• Strong problem solving and conflict resolution skills
• Flexible and able to adapt changing business needs
• Stakeholder management in complex matrixed structures

Knowledge

• Strong knowledge of engineering concepts
• A Senior Maintenance Manager is an exciting role will allow you to take ownership of business processes and well as actively contributing to the definition of various projects for future delivery
• Responsibilities:
• Expert level knowledge in areas such as infrastructure, system engineering and integration design
• Work with stakeholders across the business to develop system design solutions to support business outcomes
• Develop Policy, process and procedure documentation

• Work with your peers in Cyber Security Operations