Australian Citizens residing in Australia only respond.

• Maintain and configure Service Cloud, Health Cloud and Digital Experience applications

• Exhibit a deep understanding of the Salesforce platform, with the ability to build end-to-end automated processes using declarative tools

• Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration procedures

• Perform ongoing system administration including maintaining users, monitoring application metrics, managing salesforce configurations and data integrity

• Deployment of changes via existing DevOps framework

• Perform interrogation of various log sources to investigate issues

• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users

• Develop and maintain documentation on processes and configuration

• Liaise with internal and external stakeholders across various disciplines (business, architecture, data etc.)

• Work within an Agile delivery methodology

• Troubleshooting API and integration issues with different applications e.g. Mulesoft.

• Development of meaningful event monitoring and alerting

• Knowledge transfer and training within the team