Australian Citizens residing in Australia with ability to obtain Baseline Clearance only respond.

• Contract start 08 August 2023 to 30 June 2024, 2 x 12 months extensions.
• Australian Citizen, Ability to obtain Baseline Clearance, Canberra role.

Send your responses to jobs@softtestpays.com

About our requirements

The role will be responsible for, but not limited to:

Plan and document user interviews understand and document both high level and detailed business problems, and analysing root causes

Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels

Managing stakeholder groups to develop a partnership with the business and foster a productive working environment

Transform defined business needs into outcomes and problem statements for large scale Government applications and complex systems

Communicate well, using professional judgement to evaluate risks and in the context of a complex and changing environment

Foster a positive workplace culture

Assist in mentoring and upskilling less experienced team members

Provide analysis on complex issues and contribute to the management, preparation and coordination of policy formulation and/or project management.

Perform additional duties or assume responsibility of functions as directed from time to time

Every application requires to address selection criteria as part of application submission.

Essential Criteria

Five plus years experience as a Business Analyst

Proven ability to deliver in a project and program environment under limited guidance

Proven ability to plan, run and document user interviews with open ended engagement, eliciting both high level and detailed business problems and analysing root causes.

Proven ability to translate business and user needs, using various methods and drawing out technical outcomes in line with user outcomes

Proven ability to work as part of a collaborative and highly motivated team

Proven ability to identify and plan capability maturity improvements and business process improvements

Strong communication skills, with the ability to translate between business and technical terminology

Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships

Demonstrated personal drive and integrity whilst achieving results within legislative parameters

Experience in and desire to mentor and upskill less experienced team members

Demonstrated personal integrity whilst achieving results within legislative and policy parameters

Desirable Criteria

Relevant tertiary qualifications or requisite experience

Previous exposure to the ServiceNow (or similar) platform

Knowledge of system integration with the ability to analyse which systems can be brought together and work together

Knowledge of, or ability to, quickly gain knowledge of Australian electoral law and practice.