Canberra, ACT, Australia

Salesforce Administrators

 Job Description:

Australian Citizens residing in Australia with Baseline Clearance only respond.

NV1 clearance is required however NV1 in progress considered 

those who are baseline cleared contact disp@softtestpays.com to pursue NV1

3 roles onsite in Canberra and 3 roles offsite with occasional visit to canberra office 

Essential criteria
Demonstrated experience in configuration salesforce. Ability to build/
modify custom Objects, Flows, Permission sets, sharing and other
related configuration and settings.
Demonstrated experience in Creating Reports and Dashboards.
Strong proficiency in using Data loader and data management abilities.
Demonstrated experience in tracking and troubleshooting errors.
Demonstrated experience in User management.
Proficiency in deploying configuration across environments.
Proven experience in providing technical assistance and end user
troubleshooting for bugs and enhancements.
Demonstrated experience in performing BAU activities and monitoring
the Salesforce environment.
Demonstrated experience working with large and complex enterprise
data structures.
Demonstrated experience migrating data to the Salesforce platform.
Demonstrated experience engaging with business areas to understand
business processes, data, and requirements gathering.
Ability to work with a dynamic team in a fast-paced environment.
Manage the process updates and liaise with the client for
improvements, enhancements and alignment to the customer
processes for Change management and Release Management.
A demonstrated ability to communicate with a wide range of
stakeholders of varying abilities both verbally and in writing.
Ability to work closely with our vendors and internal stakeholders.
Strong understanding of Salesforce best practice and functionality.
Apply in-depth knowledge of IT service transition along with IT
Infrastructure Library (ITIL).
Maintains a focus on continual prioritised improvement in alignment
with the client's objectives and business needs.
Hold and maintain minimum NV1 security clearance recognised by
DFAT.
Interstate candidates must have ability to travel for face-to-face
monthly meetings in Canberra (or as required) by DFAT at their own
cost.
Mandatory Certifications
Salesforce Administrator Certification
Salesforce Certified Platform App Builder.
Salesforce Service Cloud knowledge and experience