Melbourne, VIC, Australia

Salesforce Marketing Cloud admin

 Job Description:

Australian Citizens residing in Australia only respond.

  • Manage and maintain Salesforce Marketing Cloud instance, including data management and data cleansing
  • Create and execute email marketing campaigns, including list management, segmentation, and A/B testing
  • Maintain and document marketing cloud configuration and operational processes
  • Ability to support integration between Salesforce Marketing Cloud and Salesforce Sales/Service cloud
  • A good understanding of integrating external data sources to Marketing Cloud
  • Develop and implement marketing automation workflows and journeys
  • Experience/Exposure to Salesforce CRM administration, specifically campaigns and how these are managed across the Marketing and CRM platforms
  • Experience with design and appropriate use of data extensions
  • Monitor and analyse campaign performance and provide actionable insights to the marketing team
  • Collaborate with cross-functional teams to ensure marketing automation is integrated with other systems and processes.
  • Stay up-to-date with the latest Salesforce Marketing Cloud features and functionality, and make recommendations for improvements
  • Provide training and support to end-users, including troubleshooting and problem-solving