Melbourne, VIC, Australia

Salesforce Functional Analyst

 Job Description:

Australian Citizens residing in Australia only respond.

Years of experience: 2+

Certifications (preferred)

- Vlocity Platform Developer certification

- Consultant level certification

- Salesforce Admin 201 certification

Description:

- 2+ years experience as Salesforce Functional Analyst.

- Experience working with Salesforce Health Cloud, Service Cloud, Communities.

- Business Process mapping/re-engineering for B2C / B2B Service processes.

- Demonstrable experience facilitating workshops with senior and multidisciplinary stakeholders; excellent communication skills.

- Experience working in multi-disciplinary teams in Agile delivery.

- Experience of complex government/government-based insurance schemes (desirable).

- Bring new ways of thinking about accessibility.

  Required Skills:

B2C Accessibility Business Process Government Workshops Insurance Business Communication