Australian Citizens residing in Australia only respond.

Business Analyst

System Analyst

Senior Business Analyst

Senior System Analyst

Asst Director Business Analyst

Director Business Analyst

Solution Design Manager

Senior Solution Design Manager

Citizen

ACT, QLD, SA, VIC

Services Australia is seeking to identify suitable Candidates to perform the role of Business Analysts, Systems Analysts and Solution Design Managers up to manager levels to support the agency to document business requirements, capture business needs, and design, create, evaluate, and document ICT solutions in new and existing ICT systems.

Business Analysts analyse and integrate information provided by customers, staff, Information Technology (IT) professionals, executives, and other internal and external stakeholders. They are responsible for understanding the core needs and requirements of stakeholders and the agency. Business Analysts often play a central role in aligning the needs of business units with the capabilities delivered by IT or business activities and may serve as a translator between stakeholder groups. Business Analysts exercise a degree of independent judgement and make decisions within defined parameters that rely on skills and knowledge.

Systems Analysts are responsible for translating business needs into ICT system requirements and specifications for enhancements. They may propose modifications to the existing systems and processes, or design new systems to meet user needs as expressed in requirements documentation or user stories. This includes designing, analysing and documenting software systems to meet business expectations. Systems Analysts are responsible for writing functional specifications from business requirements.

Solution Design Managers are responsible for the successful planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area. They are responsible for engaging and liaising with the business areas and customers to articulate process improvements and problem resolutions. Solution Design Managers exercise a considerable degree of independence, with decision making substantially dependent on their high-level judgement and consideration of wider agency implications. They drive innovation, change in workplace practices, and organise work in the context of competing priorities and strategic direction..

Merit pool will be developed to offer contracts