Canberra, ACT, Australia
SOE Support Engineer
Job Description:
Australian Citizens residing in Australia only respond.
- Patch Management, delivered through Microsoft Intune, SCCM and PatchMyPC
- Manage and tune the whitelisting of Desktop Applications Currently using Applocker
- Fault finding and rectification of OS and Application Faults
- Clean up and remove redundant OS and application images
- Clean up and remove redundant OS and applications
- Support patching in line with the ACSC essential 8 requirements
- Support application hardening in line with the ACSC essential 8 requirements
- Maintain Documentation
- OS and application Patch management
- SOE changes and modifications
- Application packaging in SCCM/Intune
- maintain and advise of best practice in accordance with Essential 8 along with NMA IT security.
- Tenders should provide their process (and cost model) for:
- patching updates for non-MS applications, including options to patch when not connected to the Corporate Network
- driver packaging and testing for new hardware
- (re)packaging apps of low, medium and high complexity
- methods of identifying SOE limitations and improvements
- organisational support for documentation and reports.
- types of testing procedures for automatic SOE and applications
Essential criteria
Weighting
1. Technical capability 60%
2. Capacity to deliver 20%
3. Price 20%
4. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
Required Skills:
Accessibility Options Modifications Security Documentation Testing Design Management