Head of Business Client Relationship Management

Job Title: Head of Business Client Relationship Management

Job type: Full-time

Location: DIFC

Job brief

We are seeking a dynamic and experienced individual to join our clients investment advisory firm as a Private Banking Head of Business-Client Relationship Manager. In this role, you will be responsible for managing and growing our business-client relationships within the private banking sector.

Responsibilities

• Manage the overall investment portfolios of his/her own Clients.
• Review the performance of investments and participate into investment decision and portfolio analysis.
• Liaising with the SEO to review sales and revenue targets for the relations managers and work diligently to meet the targets.
• Assist the Risk Officer and the Compliance Officer with implementing investment management policies and risk profiles.
• Forecast the change in financial market and the Clients market position.
• Provide update to date advice on investment strategies and study competition to find new ways to retain Clients.
• Providing the Board of Directors and Senior Management with periodic management information as to financial performance and condition, cash flow and budgetary variance.
• Advising the Board of Directors and Senior Management as to the hiring requirements and possible recruitments.
• Assisting the relationship managers with organizing meeting or events to reach prospective clients.
• Supporting the SEO by leading the new operations client relationship management function and helping the Applicant to achieve its strategic objectives in the future.
• Building long-term relationships with key clients and creating sales plans to source Clients and generate revenue.
• Supervising Relationship Managers to create plans to address clients business needs and advise them on creating profitable processes.

DFSA Principles

• Observe high standards of integrity and fair dealing;
• Act with due skill, care and diligence;
• Observe proper standards of conduct in financial markets; and
• Deal with the DFSA in an open and cooperative manner and disclose appropriately any information of which the DFSA would reasonably be expected to be notified.
• Additionally, you must take reasonable care to ensure that the business of the Firm for which you are responsible; Is organized so that it can be managed and controlled effectively; and Complies with any legislation applicable in the DIFC.

Skills & Knowledge

• In-depth knowledge of regulatory requirements and best practices within the DIFC regulations.
• Strong knowledge of investment products, asset classes, wealth preservation strategies, and financial planning concepts.
• Ability to relate to clients and colleagues from diverse backgrounds.
• Excellent communication and presentation skills, with the ability to articulate complex financial concepts to clients and stakeholders.
• Knowledge & understanding of DFSA regulatory compliance and risk management practices within the private banking industry.
• Strong networking and relationship-building skills, with a keen ability to identify and capitalize on potential business opportunities.
• Understand the immediate regional Global Wealth Strategy and the ability to plan own activities accordingly.

Qualifications & Experience

• Bachelor's degree in finance, economics, or a related field. An advanced degree or relevant certification (e.g., CFA, CFP) would be preferable.
• Minimum of 10 years of relevant experience in private banking, wealth management, or investment advisory services. Proven track record in managing high-net-worth clients and significant assets under management (AUM).
• Strong leadership abilities, with experience in leading and developing teams of Relationship Managers.
• Proven business development skills, with the ability to identify and capitalize on opportunities to grow the private banking business.
• Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail and delivering high-quality service to clients.