Admin Assistant

Be the support that keeps properties moving.

Hi! Were Smartsourcing, and were looking for an Admin Assistant to provide reliable operational and administrative support to our Property Managers. In this role, you'll handle day-to-day rental and tenancy-related tasks—supporting lease renewals, tenancy agreements, new managements, vacating tenants, bond lodgements, and invoice entry—helping ensure property management processes run smoothly and efficiently.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu



Role Overview

The Admin Assistant role plays a critical enabling in ensuring that property management workflows are completed accurately and on time, allowing Property Managers to progress seamlessly through subsequent stages of the rental lifecycle. While most tasks follow defined checklists and standard procedures, the role also requires adaptability when handling non-routine scenarios and client-specific requirements.

Key Responsibilities

Property Management Administrative Support

- Support Property Managers in executing rental activities, including:

• Lease renewals and rent reviews
• Preparation and processing of tenancy agreement
• New management onboarding
• Vacating tenants and lost management processing
• Bond lodgment and related documentation

- Accurately complete assigned tasks in line with documented checklists, SLAs, and client requirements.

- Enter invoices and bond-related data accurately into relevant systems.

- Ensure all documentation is complete, accurate, and submitted within required timelines.



Communication, Coordination & Non-Billable Support

- Participate in internal meetings, team huddles, and client meetings as required.

- Maintain regular communication with Property Managers regarding task status, priorities, and clarifications.

- Respond to task-related queries accurately and within agreed turnaround times.

- Support ad hoc administrative tasks as required by the Operations team.

Requirements

• Bachelors degree in Business Administration or a related field.
• Prior experience or background in real estate or property management is required.
• Exposure to administrative support roles within operations-driven environments is an advantage.
• Property management systems and document management tools.
• Microsoft Office / Google Workspace.
• Willingness and ability to learn Australian real estate and tenancy regulations.
• Understanding of standard property management workflows and documentation.

Benefits

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

• Weekends are yours (we respect your time off)
• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Night shift differential for evening schedules
• Subsidized gym membership and sports wellness clubs including hiking and free-diving
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops
• And so much more!

We're not just another outsourcing company. Were building something that actually matters here a place where good work meets good culture.

Step into a role where every admin task supports seamless property management. Join Smartsourcing today.