E-Commerce/Omnichannel Specialist

The E-Commerce Specialist (Fashion Brand) will oversee the E-commerce roll-out and manage end-to-end omnichannel-related operations in Thailand. The successful candidates overall duties and responsibilities are outlined as follows:

• Responsible for the market and the operational implementation of online business in a new role to launch Online Shopping of a Well-known International Luxury Brand 
• Responsible for the execution and launch of multiple/ large projects.
• Oversee all the project phases from workshops, documentations, testing phases to its completion.
• Work closely with team members to set marketing campaigns.
• Collaborate with HQ teams abroad regarding annual roll-out plans and strategies.
• Manage the omnichannel network launch of setting up and onboarding in retail stores and providing trainings.
• Coordinate with Customer Service teams to leverage sales and improve client omnichannel experience.  
• Supervise core eCommerce activities including client delivery experience and shipping.

Qualifications:

• Minimum 5 years Projects management experience.
• Knowledge and understanding of E-Commerce business and retail operations preferably within a luxury brand or related (fashion) sector
• Excellent written and verbal communication skills in both Thai and English.
• Ability to collaborate and build relationships across various groups and manage effectively within the organization.
• Ability to multi-task and manage/ execute multiple projects or large projects.
• Ability to think fast and make rational conclusions quickly.
• Knowledge/ previous experience in luxury or retail is a plus.