We have an opportunity for an individual to support the group revenue team in handling the growing demand for e-billing from the firms clients. Assisting with the overall e-billing process which includes the set-up of e-billing according to client requirements, day to day processing of e-bills, resolving queries and rejections as well as producing reports to keep stakeholders update.

Key Responsibilities:

• Completion of client onboarding requirements relating to billing
• On-boarding to client's portals and E-billing platforms
• Database/portal administration to ensure accurate billing data is maintained and updated as required
• Liaising with clients to obtain matter/purchase order numbers, and obtaining permissions to upload invoices on matters, where required
• Submit electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission
• Track the status of electronic invoices from submission to acceptance. Resolve rejections until submission is successful and keep documentation of issues/resolution
• Assist in projects to optimise and increase billing process and efficiencies
• Liaise with service providers, banks, clients and other law firms to facilitate issue resolution (e.g. onboarding queries, billing status, account balances, breakdown of charges, copy invoices etc.)
• Provide an accurate database of billing guidelines
• Submission and timely electronic accrual/budget submissions
• Liaising with Finance, Partners and Fee Earners in respect of their unpaid invoices
• Assist with the day to day administrative support within the team as and when Required

Experience:

• Previous knowledge of e-billing systems in a professional services environment
• A good understanding of fundamental accounting principles
• 3e/Arcs/E-Billing Hub experience
• Computer literate with a good knowledge of MS office products, including intermediate Excel Skills e.g. able to perform VLOOKUPs, pivot tables, formulas etc
• Experience of dealing with high volume of customers on monthly basis

• Experience in a similar role within Finance / Legal office environment