Description

• Deploying software, creating user groups and operating system policies across the Client networks
• Installing, configuring and maintaining software, hardware, network and application components of Client systems
• Diagnosing, troubleshooting and resolving software, hardware and networking issues
• Ensuring proper and secure storage, backup and retrieval of data
• Replacing and upgrading outdated or defective hardware
• Identifying and implementing new strategies for optimal computer system operations
• Enforcing security best practices to prevent cyber-attacks and security breaches
• Documenting internal processes for achieving optimal performance of computer systems through internal knowledge base
• Responding to Client Tickets in a timely and accurate manner
• Communicating clearly and professionally with clients
• Maintaining time sheets

Qualifications

• Work within an IT department or consultancy for 5+ Years
• Basic Networking: 1+ Years
• Microsoft Windows Workstation: 5+ Years
• Microsoft Windows Server: 1+ Years
• Understanding of Microsoft Active Directory and Group Policy
• Experience with Cloud Service Providers (e.g. Azure, AWS) desirable
• Able to operate with a degree of autonomy and decision making.