Assistant Manager - Air Freight

Responsibilities:

• Ensure all air import duties are performed in adherence to customer-defined Key Performance Indicators (KPIs), maintaining high standards of service and efficiency
• Conduct pricing activities for both air imports and exports, ensuring competitive and accurate rate setting to meet business objectives and customer expectations
• Manage and maintain effective communication with agents for both export and import activities, ensuring smooth coordination and timely resolution of issues
• Proactively identify, involve, and resolve operational issues related to both imports and exports, ensuring minimal disruption and maintaining seamless operations

Requirements:

• A minimum of 8 years of experience in air exports and imports operations
• Completion of GCE A/L is required, with a Degree or Diploma in Logistics, Supply Chain Management, or a related field preferred, indicating a solid educational background in logistics
• Demonstrating a strong understanding of logistics, freight forwarding, and supply chain management
• Proficiency in using the Gensoft system or similar logistics software, demonstrating the ability to manage air import and export operations efficiently
• Strong knowledge of industry-specific software and tools to support daily operations and ensure compliance with regulations
• Excellent fluency in both written and spoken English, ensuring clear and effective communication with internal teams, external agents, and clients