Sales Coordinator

Responsibilities:

• Verify the accuracy of customer orders when entered into the ERP system
• Prepare sales, appointment, and other necessary reports
• Maintain and update the customer database with precise and current information
• Document customer complaints and coordinate with relevant departments to provide effective solutions while ensuring customer satisfaction
• Handle documentation and work within the ERP system
• Build and maintain relationships with customers through meetings, calls, and emails
• Participate in sales meetings, training sessions, and company events to stay informed on industry trends and product knowledge
• Collaborate with Production department, Customer Service department and Logistics department to ensure timely deliveries

Requirements:

• Successfully completed the G.C.E. Advanced Level
• Excellent communication skills in both English and Sinhala
• Strong presentation abilities
• Solid computer knowledge, proficient in Microsoft Office
• Effective coordination skills and capable of working under pressure
• Outstanding public relations and interpersonal skills, with excellent email and telephone etiquette