Receptionist

Responsibilities 

• Greet and welcome patients and visitors with professionalism.
• Answer, screen, and forward incoming phone calls.
• Manage appointment scheduling and follow-up reminders.
• Maintain patient records and ensure confidentiality.
• Handle inquiries in person, via phone, and email.
• Coordinate with doctors, nurses, and admin teams for smooth operations.
• Monitor stock levels for reception supplies and place orders as needed.
• Maintain cleanliness and order in the reception area.
• Manage courier and mail dispatch.
• Assist in billing and payment processing when required.

Requirements

• Minimum 1 year of experience in a similar role, preferably in healthcare.
• Excellent verbal and written communication skills in English and Sinhala/Tamil.
• Good computer literacy, especially in MS Office and email handling.
• Pleasant personality and professional appearance.
• Strong organizational and multitasking skills.
• Ability to remain calm under pressure and handle difficult situations.
• Preferred: Female candidates.
• Availability to work half-day on Saturdays.