Trainee - Training and Development

Responsibilities

• Effectively engage and communicate with existing clients to arrange coaching or training sessions.
• Oversee and manage the scheduling of training programs,
• Coordinate with trainers to confirm their availability for scheduled sessions.
• Regularly update and maintain detailed training schedules, ensuring accuracy and timeliness.
• Assist in preparing and distributing training materials, agendas, and reminders for upcoming sessions.
• Perform administrative duties related to training, including documentation and follow-up tasks.
• Offer support during both virtual and in-person training sessions to ensure they run smoothly.
• Track and report on session attendance and gather participant feedback for ongoing improvements.
• Work closely with the team to enhance client satisfaction and strengthen client relationships.
• Contribute to the creation of new training initiatives and strategies for client engagement.

Requirments

• Undergraduate students or recent graduates with a degree in Business Management, Human Resources, Communications, or a related field
• Strong ability to organize and handle multiple tasks and schedules at once.
• Exceptional communication and interpersonal skills, enabling effective interactions with clients and trainers.
• Highly detail-oriented, with a structured approach to managing schedules and coordinating activities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with virtual communication platforms (Zoom, Teams).
• Capable of working independently and collaboratively in a fast-paced environment.
• Displays a proactive, positive mindset towards learning and embracing new challenges.