Customer Care Executive

We are Hiring

Customer Care Executive

Explore your next career move with one of our leading client companies in the market.

Responsibilities

• Handle customer inquiries via phone, email, and in person.
• Resolve customer complaints professionally and promptly.
• Coordinate with service, sales, and spare parts teams.
• Maintain customer records and follow-up logs.
• Support appointment scheduling and service updates.
• Ensure customer satisfaction and service quality standards.
• Prepare customer service reports when required.
• Build strong long-term customer relationships.

Requirements

• Good knowledge of automotive products, market trends, and competitors.
• Ability to build and maintain long-term customer relationships.
• Strong presentation and closing skills.
• Basic computer literacy, including MS Office and CRM systems.
• Ability to work independently and under pressure.
• Valid driving license preferred.
• Professional appearance and positive attitude.