About the job Operations Manager Assistant
Job Title: Operations Manager Assistant
Location: Abu Dhabi, UAE
Job Type: Full-time
Job Summary:
We are seeking a highly organized and results-driven Operations Manager Assistant to support the operational and project management functions of our healthcare recruitment firm. The ideal candidate should have strong experience in operations management, with a background in healthcare and exposure to PMO (Project Management Office) practices. A PMP certification is preferred. This role is critical to ensuring smooth day-to-day operations, enhancing internal processes, leading key projects, and contributing to the overall growth and efficiency of the organization.
Key Responsibilities:
Assist the COO (Chief Operating Officer) in overseeing the day-to-day functions of the business, ensuring smooth delivery of recruitment services.
Lead and support cross-functional projects under the PMO framework, ensuring alignment with organizational goals and timely execution.
Monitor, evaluate, and improve operational processes, workflows, and key performance indicators (KPIs).
Assist the COO in managing and maintaining smooth day-to-day operations across all departments.
Monitor, evaluate, and improve operational workflows and internal processes for greater efficiency and quality.
Contribute to the development of frameworks and preparation of operational documentation, guidelines, and process improvement plans.
Coordinate closely with recruitment, licensing, and administrative teams to ensure process alignment and seamless execution of tasks.
Prepare detailed reports, dashboards, and updates on operations, project status, and performance metrics for senior management.
Create and maintain detailed project documentation including plans, schedules, budgets, reports, and risk registers.
Support implementation of project management methodologies and tools across departments to ensure consistency and efficiency.
Coordinate with internal teams and external stakeholders to ensure proper communication and collaboration across all phases of operations
Assist in preparing business performance reports for leadership and offer recommendations for strategic improvements.
Requirements:
Certification: Project Management Professional (PMP) certification is preferred.
- Experience:
Minimum 3-5 years of experience in operations or project management roles.
Prior experience working within a PMO environment is required.
Healthcare industry experience is highly preferred.
- Skills:
Strong understanding of project management frameworks and tools (e.g., MS Project, Jira, Asana).
Excellent organizational and time management skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to work under pressure and manage multiple priorities simultaneously.
Education: Bachelor’s degree in Business Administration, Healthcare Management, HR, or a related field. A Master’s degree is an advantage.
Language: Fluent in English; Arabic is a plus.
Location: Based in Abu Dhabi, UAE.
Preferred Qualifications:
Proactive and solutions-oriented mindset with the ability to anticipate needs and act independently.
Demonstrated ability to support and assist management in daily operational decisions and strategic planning.
Strong leadership qualities with a hands-on approach to problem-solving and team coordination.
- Technically proficient in tools such as:
Microsoft Office Suite (Word, Excel, PowerPoint)
SmartSheets
Dropbox and cloud-based file management systems
Calendar and schedule management (Outlook, Google Calendar)
Taking and organizing Minutes of Meetings
Experience working in healthcare or healthcare-related operations in the UAE is an advantage.
Benefits:
All Standard Benefits
Work closely with the COO and CEO to shape the company’s operational strategies
Collaborate with the Business Development team to drive growth and improve operational efficiency