About the job Case Coordinator
Job Title: Case Coordinator
Job Type: Permanent
Job Title: Case Coordinator
Location: Abu Dhabi, United Arab Emirates
Job Type: Full-time
About Us: Skills Hub Recruitment is hiring for its client which is a leading provider of healthcare services committed to delivering patient-centered care in Abu Dhabi. We are currently seeking a dedicated and detail-oriented Case Coordinator to join our dynamic team. If you have a passion for coordinating patient care, collaborating with multidisciplinary teams, and ensuring seamless healthcare services, we invite you to apply for this impactful position.
Responsibilities:
- Case Management:
- Coordinate and manage the overall case management process, ensuring the delivery of quality and timely healthcare services.
- Collaborate with healthcare professionals to develop and implement individualized care plans.
- Patient Advocacy:
- Advocate for patients' needs and rights, ensuring they receive comprehensive and compassionate care.
- Serve as a liaison between patients, families, and healthcare providers.
- Coordination of Care:
- Facilitate communication and coordination among members of the healthcare team.
- Organize and oversee appointments, tests, and consultations to ensure continuity of care.
- Documentation:
- Maintain accurate and up-to-date patient records, including assessments, care plans, and relevant documentation.
- Ensure compliance with regulatory standards and organizational policies.
- Resource Utilization:
- Optimize the use of healthcare resources by coordinating services efficiently and avoiding duplication.
- Assist in identifying appropriate community resources and support services.
- Patient Education:
- Provide information and education to patients and their families about their medical conditions, treatment plans, and available resources.
- Reinforce healthcare provider instructions and recommendations.
- Quality Improvement:
- Contribute to quality improvement initiatives by participating in case reviews and evaluations.
- Implement changes to enhance the efficiency and effectiveness of case coordination.
- Crisis Intervention:
- Respond to crisis situations and coordinate appropriate interventions in collaboration with the healthcare team.
- Work to resolve issues affecting the continuity of patient care.
Qualifications:
- Bachelor's degree in Healthcare Administration, Nursing, Social Work, or a related field.
- Proven experience in case coordination or a similar healthcare role.
- Knowledge of healthcare regulations and compliance standards.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Graduate of Bachelor's Degree (preferably related to medical).
- With at least 2 years of work experience as a Case Coordinator or Patient Relations Officer in a healthcare facility such as Homecare, Hospital, Medical Center, or Clinic.
- With Good Communication Skills in Arabic & English.
- Immediately Available.
Skills:
- Communication:
- Excellent verbal and written communication skills.
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Interpersonal Skills:
- Strong interpersonal skills to build positive relationships with patients and the healthcare team.
- Organizational Skills:
- Efficient organizational skills to manage multiple cases and responsibilities.
- Attention to detail to ensure accuracy in documentation.
- Problem-Solving:
- Analytical and problem-solving skills to address challenges in the coordination of patient care.
- Team Collaboration:
- Ability to collaborate with various healthcare professionals and support staff.
- Foster a collaborative and positive work environment.
Skills Hub is an online recruitment portal based in Abu Dhabi.
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