Client Services Coordinator (French Native)

Join our dynamic team as a Client Services Coordinator for a global leader in home appliances. You'll be part of a company that develops innovative products based on deep consumer insights, enhancing everyday living through advanced culinary expertise and consumer-centric solutions.

Position Details:

• Schedule: Monday to Saturday, rotational shifts between 07:00 to 19:00
• Days Off: Sunday and 1 rotational day per week
• Base Salary: 11,900 EUR per annum
• Meal Allowance: 1,908.72 EUR per annum
• Transport Allowance: 240 EUR per annum
• Performance Bonus: Up to 100 per month, 1,200 EUR per annum

Additional Benefits:

• Welcome Bonus: 2,000 EUR
• Health Insurance: Provided from day one, free after 6 months

Key Responsibilities:

• Provide a correct, polite, and friendly reception to customers following Quality Guidelines and KPIs.
• Offer customers appropriate information and solutions aligned with their queries, following company procedures.
• Maximize sales opportunities while meeting customer and company needs.
• Drive continuous improvement in all operational aspects.

Requirements:

• Native French speaker with a B2 level of English.
• Prior experience in customer service or a similar role preferred.
• Strong communication and problem-solving skills.
• Ability to work rotating shifts and weekends.

About the Company: Our client is a global leader in home appliances, renowned for their consumer-driven product development and culinary expertise. Join a team that values innovation, customer satisfaction, and professional growth.

Application Deadline: 28/08/2024