Job Openings Gaming Customer Support Representative (German + English, remote in Lisbon)

About the job Gaming Customer Support Representative (German + English, remote in Lisbon)

Do you have a passion for gaming and a knack for helping others? Our client, a global leader in Customer Experience and a multiple-time "Best Company to Work For" in Portugal, is seeking a superstar like you to join their growing team!

This is your chance to:

  • Become a customer support hero: Provide top-notch email support to gamers across the globe (primarily in German, with some English thrown in for good measure).
  • Master the game: Conquer customer inquiries about accounts, payments, logins, rewards, and more!
  • Work from home in sunny Lisbon: Enjoy the flexibility and comfort of a remote position with a competitive salary of 1559.75 euros gross/month, including Christmas bonus & holiday bonuses, Meal allowance, and Shift allowance.
  • Join a winning team: Be part of a supportive and international team, with opportunities for professional growth and advancement.

Bonus Level: Fast-Track Your Skills with a Paid Training Program!

Gear up for success with our intensive 10-day training program (213.60 euros per week). Here's what you'll learn:

  • Product mastery: Become an expert on the client's gaming products and services.
  • Customer champion training: Develop top-notch communication and problem-solving skills for email support.
  • Teamwork tactics: Learn to collaborate effectively with colleagues across the globe.

Ready to take your career to the next level?

Here's what you'll need to be a champion:

  • Fluency in German (written & spoken) and strong English skills (written & spoken).
  • A passion for gaming and a desire to help others.
  • Excellent communication and customer service skills.
  • The ability to work independently and as part of a team.

Grab this amazing opportunity! Apply now!
Application deadline: 06/05/24, spots are limited!