Solutions Account Manager

Job description

You will need to have sales experience in some of the following fields:

• Server, Virtualisation, Hyper Converged & Storage Infrastructure

• Data Centre Networking & Cyber Security

• Data Protection solutions

• Implementation and Consulting services

• Hardware and Software maintenance services

Functions and Responsibilities

Your job tasks will include, but are not limited to:

• Focus on the achievement of your sales targets and key performance indicators

• Develop business opportunities with new customers and secure new profitable revenue

• Manage existing customer accounts (where allotted) and grow existing revenue

• Canvass for new business opportunities

• Build and maintain a knowledge of our solutions and services to be able to effectively articulate to prospects at the CXO level

• Build and manage your sales pipeline and maintain client information accurately in the CRM system

• Own the sales process end to end, including preparation of quotes and proposals for solutions

• Work with Sales divisions and build relationships with other Business Units

• Work with customers to determine their existing and future needs whilst challenging the norm

• Liaise with support staff regarding technical aspects

• Have updated account plans for customers

• Ensure internal paperwork is correct for new sales to ensure billing/invoices are sent to the customer

• Respond to and follow up on all referrals, leads and sales enquiries in a timely manner and convert to sales

• Grow and maintain customer relationships, and develop new business opportunities

• Use resources to maximise customer satisfaction and business opportunities this includes Marketing, Events, Presales Engagements and others

• Understand and follow key vendor processes including deal registrations, pricing enquires and engagement with vendors sales community

• Monitor and report on pipeline forecast opportunities and activities