Sales Development Representative - Remote

Role:                    Sales Development Representative   

Type:                   Permanent

Location:            Remote

The purpose of the Sales Development Representative (SDR) is to generate new business opportunities through identifying, contacting and qualifying potential leads. The SDR is required to build a solid sales pipeline with leads that meet the business criteria and ensure that the qualified leads are approached and a kick-off meeting is scheduled.

THE ROLE

• Prospecting and Lead Generation: Engage in outbound prospecting activities, including cold calling, email outreach, social selling, and attending industry events, to generate a steady flow of qualified leads and expand the sales pipeline.
• Qualification and Discovery: Conduct thorough qualification of leads to assess their fit, business needs, budget, timeline, and decision-making authority. Conduct discovery conversations to understand prospects challenges, pain points, and potential solutions.
• Relationship Building: Build rapport and establish relationships with prospects through effective communication and active listening. Understand their goals and position solutions as valuable resources to meet their needs.
• Sales Accepted Opportunities (SAOs): Convert Sales Accepted Leads (SAL) into SAOs by effectively communicating the value proposition of solutions, conducting solution presentations, and addressing prospect objections.
• Collaboration with Sales and Marketing: Collaborate closely with the sales and marketing teams to align strategies, optimize lead generation efforts, and provide feedback on lead quality, market trends, and customer insights.
• Pipeline Management: Document and track all activities, conversations, and opportunities in the CRM system. Effectively manage and prioritize leads to ensure a steady flow of qualified opportunities for the sales team.

SKILLS

• Experience: Minimum of 2 years of experience as a Sales Development Representative or similar role in the technology industry, preferably in the SaaS sector.

• Prospecting Skills: Strong ability to identify and engage with prospects using a variety of methods, including cold calling, email outreach, social selling, and networking.
• Communication and Interpersonal Skills: Excellent verbal and written communication skills. Ability to articulate the value proposition of solutions and build rapport with prospects.
• Goal-Oriented: Proven track record of meeting or exceeding targets and key performance indicators (KPIs). Results-driven mindset with a focus on generating Sales Accepted Opportunities.
• Resilience and Persistence: Ability to handle rejection and maintain a positive attitude. Demonstrated resilience and persistence in pursuing leads and overcoming obstacles.
• Team Player: Strong collaborative skills and the ability to work effectively with cross-functional teams, including sales, marketing, and customer success.
• Organizational and Time Management Skills: Excellent organizational skills with the ability to manage multiple priorities, follow up on leads, and meet deadlines in a fast-paced environment.
• CRM Proficiency: Familiarity with CRM systems (e.g., HubSpot beneficial) and understanding of lead management processes. Experience in effectively utilizing CRM tools to track and manage sales activities.
• Microsoft Office Suite (Word, Excel, Power Point)
• Google Suite (Gmail, Google Drive, Google Sheets, Google Docs, Google Slides)

BEHAVIORAL COMPETENCIES REQUIRED

• Self-Starter
• Drives Success
• Meets Deadlines
• Persistent
• Detail Orientated
• Energetic
• Organized
• Passionate
• Dedicated
• Team Player
• Persuasive
• Resilient