Associate Network And Security Engineer

Job Overview

We are seeking an Associate Network and Security Engineer to join an Infrastructure and Security Operations team. The ideal candidate will have a foundational understanding of networking and security technologies, with an interest in developing hands-on experience in network infrastructure, troubleshooting and security operations.

Key Responsibilities

• Assist with configuring, installing and maintaining network infrastructure, including routers, switches, firewalls and wireless technologies.
• Monitor network performance, identify alerts and assist with resolving connectivity and security-related issues.
• Provide first- and second-level technical support for network and security incidents.
• Troubleshoot basic LAN/WAN, routing, switching, VPN and wireless connectivity issues.
• Assist with firewall configurations, security updates, patches and system upgrades.
• Log, categorise, prioritise and manage incidents and service requests in ITSM platforms.
• Escalate complex technical issues to senior engineers and ensure timely follow-up.
• Maintain accurate technical documentation and update incident records.
• Participate in scheduled maintenance, monitoring and proactive problem management.
• Work collaboratively with internal teams to ensure service quality and customer satisfaction.

Requirements & Technical Skills

• 1–3 years of experience in networking, infrastructure or IT support.
• Basic understanding of networking concepts, including TCP/IP, LAN/WAN, routing and switching.
• Familiarity with Cisco or Juniper networking technologies.
• Basic knowledge of firewalls, VPNs and network security concepts.
• Understanding of wireless networking and network monitoring tools.
• Exposure to troubleshooting network connectivity and infrastructure issues.
• Good analytical and problem-solving skills.
• Strong communication skills and willingness to learn.

Desirable

• CCNA or other relevant networking certifications.
• Exposure to Fortinet, Palo Alto or Cisco security technologies.
• Basic understanding of SD-WAN and cloud networking.
• Familiarity with tools such as Wireshark, SolarWinds or Nagios.