Cloud Engineer

About the Role

We are seeking a capable and motivated Cloud Engineer to join our Colombo-based Infrastructure Engineering team. This is a mid-level individual contributor role focused on supporting, maintaining, and improving cloud infrastructure across AWS and Azure environments on behalf of our Australian clients.

You will work closely with senior engineers and the Portfolio Lead in Colombo, as well as with Australian-based infrastructure and platform teams, contributing to day-to-day support, infrastructure-as-code delivery, and cloud platform uplift initiatives.

Key Responsibilities

• Provide infrastructure support across AWS and Azure environments, including incident response, service requests, and change implementation
• Build, maintain, and improve infrastructure-as-code artefacts using Terraform, contributing to consistent and repeatable cloud deployments
• Assist in monitoring, alerting, and observability configuration across cloud platforms to ensure environment health and early detection of issues
• Participate in change management processes, preparing change records and implementing approved changes within established windows
• Maintain accurate technical documentation, runbooks, and knowledge base articles for supported environments
• Contribute to infrastructure improvement and uplift initiatives under the guidance of senior engineers and the Portfolio Lead
• Collaborate effectively with colleagues across time zones, including Australian-based platform and application engineering teams
• Apply security and compliance standards consistently across cloud environments, in line with the organisation's governance frameworks

What We Are Looking For
A cloud engineer with solid foundational experience across AWS and Azure who is looking to grow their skills in a complex, regulated environment. A methodical approach to problem-solving, attention to detail, and a genuine interest in developing cloud engineering craft are essential.

Qualifications & Experience — Essential

• 4–7 years of experience in cloud engineering, infrastructure support, or systems administration roles
• Hands-on experience working with both AWS and Azure in a production or near-production context
• Working knowledge of core cloud networking, IAM, compute, and storage services on at least one major cloud platform
• Experience with or exposure to infrastructure-as-code tools, particularly Terraform
• Familiarity with ITSM practices — incident, change, and service request management
• Sound troubleshooting skills across cloud networking, virtual machines, and platform services
• Good written and verbal communication skills in English, including the ability to produce clear technical documentation

Highly Desirable

• AWS certification at Associate level (e.g. AWS Solutions Architect Associate, AWS SysOps Administrator)
• Microsoft Azure certification at Associate level (e.g. AZ-104 Azure Administrator)
• Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, or Buildkite for infrastructure pipeline workflows
• Familiarity with monitoring and observability platforms such as Datadog, Azure Monitor, or CloudWatch
• Exposure to cloud security tooling including Microsoft Defender for Cloud or AWS Security Hub
• Experience working in a financial services, superannuation, or similarly regulated industry environment
• Practical use of AI tools (such as Claude or GitHub Copilot) to accelerate infrastructure tasks, improve IaC quality, or support documentation workflows

Reporting & Working Arrangements
This role reports to the Portfolio Lead – Infrastructure Support in the Colombo office. The successful candidate will be expected to work hours that provide meaningful overlap with Australian Eastern Time to support real-time collaboration with the Australian-based teams. Specific shift arrangements will be confirmed during the recruitment process.