Learning & Development Specialist (Senior)

• Reporting To: Talent & Development Manager
• Team Structure: Managing 1–2 subordinates
• Work Location: Perai
• Travel Requirement: None

Job Summary 

Responsible for designing, developing, and delivering effective training programs that meet the needs of our organization and contribute to the professional development of our employees. The ideal candidate will have a strong background in instructional design, adult learning principles, and a proven track record of delivering impactful training solutions. 

Main Responsibilities: 

Competency Matrix 

• Collaborate with department heads to gather insights into specific skill gaps and developmental opportunities. 
• Analyze assessment data to identify trends, patterns, and common areas of improvement. 
• Develop and maintain a comprehensive competency matrix outlining the required skills and knowledge for each role.

Training Needs Analysis (TNA): 

• Conduct Interview with HODs, CAP compilation & preparation, Skill Matrix, use the data to plan for the training programs for whole year.
• Conduct thorough assessments to identify training needs and gaps within the organization. 
  

Instructional Design & Training Delivery: 

• Design engaging and effective training materials, including presentations, manuals, and multimedia content. 
• Develop curriculum and learning paths. 
• Deliver training sessions through various modalities, such as in-person workshops, virtual classrooms, and e-learning platforms. 
• Facilitate interactive and participatory learning experiences to enhance knowledge retention. 
  

Collaboration: 

• Collaborate with subject matter experts and department heads to ensure training content is accurate and aligned with organizational goals. 
• Strong interpersonal skills to build relationships and establish rapport with diverse audiences. 
  

Coordination of Staff Trainings: 

Pre-Training: 

• Planning – source for trainers, compare at least 3 quotations, arrange content customization discussion between trainers and requesters, arrange gemba if necessary, ensure course content meet the Company's needs & GMP requirements. 
• Raise e-Training request / educate requestor to raise e-Training request. 
• Raise HRCORP grant. 
• Work out the most suitable schedule with trainers & communicate to related participants / their supervisors. 
• Food orders with canteen 
• Documentation preparation: attendance sheet, evaluation forms, training material / handouts preparation 
• Training room set up. 
• Request gate pass for trainers 
• Prepare NDA for new trainers. 
  

Training Day: 

• Usher trainers to the training room & conduct safety briefing 
• Assist trainers to set up laptop (if required) 
• Ensure full attendance for training 
• Take pictures of training activities for archive 
• Ensure participants sign attendance and complete evaluation forms / post-test 
  

Post Training: 

• Implement evaluation strategies to assess the effectiveness of training programs. 
• Gather feedback from participants and stakeholders to continuously improve training content. 
• Follow up after 3 months on Evaluation Level 3 report & distribute certificate of attendance. 
• Support all audits by providing training records. 
  

Others 

• Support specific organizational needs for different level of employees E.g. Coaching programs for new managers, Process Engineering Series, Supervisory Development etc 
• Monitor the planning and implementation of EHS training programs in the Company 
• Ensure yearly training hours are met for both staff & DL level. Monitor HRDF utilization and act as the liaison between the Company and PSMB and other industry players 
• Plan & implement On-Boarding schedule for newly joined staff / managers from Day 2 Orientation to line process training 
• Screen, review, and process all the Education Assistance Program applications 
• Support & promote organization's values / key concepts 
• Coordinate HR Monthly Update including invite speakers for sharing, plan out contents, food & room arrangement 

Job Requirements & Qualification 

• Certified as a trainer. 
• 5-7 years of experiences Bachelor's degree in HRM or Management or Education or Training and Development, or a related field. Master's degree is a plus. 
• Proven experience as a Training Consultant or similar role. 
• Strong communication skills, both written and verbal to deal with training providers and staff, with the ability to articulate concepts clearly and concisely. 
• Strong knowledge of instructional design principles and adult learning theories. 
• Proficient in the use of various training tools and technologies. 
• Ability to adapt training programs to meet the evolving needs of the organization and respond to changing priorities. 
• Flexibility in adjusting training delivery methods to accommodate different learning environments, including virtual and in-person settings. 
• Detail-oriented with strong organizational and project management skills. 
• Adept at identifying training gaps and implementing innovative solutions to address organizational learning needs 
• Proactive in troubleshooting and resolving issues that may arise during training sessions.