Training & Development / Employee Onboarding Specialist

Training & Development / Employee Onboarding Specialist

Overview

The Training & Development / Employee Onboarding Specialist is responsible for creating, implementing, and managing training programs for new hires and existing employees. This role ensures that employees have the necessary skills and knowledge to perform their jobs effectively and supports the smooth integration of new hires into the client organization.

Key Responsibilities:

Developing Training Programs

• Create training materials (manuals, e-learning, videos, LMS)

• Collaborate with senior team members to identify training needs

• Ensure materials are current and aligned with goals and standards

Conducting Training Sessions

• Facilitate engaging training for new hires and current employees

• Use various methods (hands-on, instructional, virtual)

• Evaluate effectiveness through assessments and feedback

Employee Onboarding

• Develop and manage onboarding processes

• Coordinate with People Ops and Operations Manager

• Conduct orientation on policies, culture, and roles

Continuous Improvement

• Monitor and improve training and onboarding programs

• Stay updated with industry trends and best practices

• Collect and analyze trainee feedback

Record Keeping and Reporting

• Maintain records of training activities and outcomes

• Prepare reports on training effectiveness and needs

• Ensure compliance with training requirements

Support and Guidance

• Provide ongoing support during training and onboarding

• Act as a point of contact for training-related questions

• Promote a culture of continuous learning

Collaboration and Communication

• Align training programs with organizational goals

• Communicate with stakeholders for support

• Promote training opportunities to employees

Technology and Tools

• Use LMS and other technologies for training

• Implement new technologies to enhance training

• Troubleshoot technical issues with training tools

Compensation Package and Benefits

• Competitive Salary

• HMO, Dental, and Life Insurance

• 12 Days SIL

• Attendance Bonus

• Employee wellness programs (In partnership with EO)

• Access to company resources and events and more

Skills and Qualifications

• Educational Background: Bachelor's degree in Accountancy or related field.

• Experience: Previous experience in training, development, and/or employee onboarding. Experience in instructional design and facilitation is a plus.

• Communication Skills: Strong verbal and written communication skills.

• Interpersonal Skills: Ability to build relationships and work effectively with diverse groups of people.

• Organizational Skills: Excellent organizational and time-management skills.

• Analytical Skills: Ability to assess training needs, measure effectiveness, and make data-driven decisions.

• Technical Proficiency: Familiarity with learning management systems (LMS), e-learning tools, and other training technologies.

• Adaptability: Ability to adapt training methods and materials to meet the needs of a dynamic workforce.

• Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations.

This detailed outline should provide a comprehensive understanding of the roles and responsibilities for a Training & Development / Employee Onboarding Specialist, ensuring they can effectively contribute to the growth and success of the organization.

Job Titles & Summarized Role Description per Level:

Junior Training & Development / Employee Onboarding Specialist

• Support senior team members in creating and facilitating basic training and onboarding programs, ensuring effective integration of new hires and continuous skill development for employees.

Senior Training & Development / Employee Onboarding Specialist

• Independently develop and lead comprehensive training and onboarding programs, enhancing employee skills and ensuring alignment with organizational goals through effective evaluation and continuous improvement.

Manager - Senior Training & Development / Employee Onboarding Specialist

• Strategically design and oversee advanced training and onboarding initiatives, providing expert guidance, mentoring junior team members, and driving a culture of continuous learning and development throughout the organization.