Field Inspection Engineer

Field Inspection Engineer

Department: Field Operations
Reports To: Field Supervisor
Location: Lekki, Lagos, Nigeria
Industry: Telecommunications / Internet Service Provider (ISP)
Employment Type: Full-Time (Onsite)
Experience Level: Minimum of 2 Years
Salary: ₦150,000 Monthly (Net)

Job Summary

The Field Inspection Engineer is responsible for conducting post-installation and maintenance inspections at customer locations to ensure all technical work meets company quality standards and industry best practices.

This role plays a critical part in ensuring service reliability, compliance with technical specifications, and overall customer satisfaction through detailed inspections, testing, and reporting.

Key Responsibilities

1. Site Inspection & Quality Assurance

• Conduct daily field visits to residential, SME, and enterprise client locations after installations or maintenance activities.
• Inspect installations to ensure compliance with company standards, technical specifications, and quality benchmarks.
• Identify and document faults, substandard work, or potential risks.

2. Technical Testing & Validation

• Perform necessary technical tests to confirm service functionality, signal strength, and network performance.
• Verify that installations meet required uptime, connectivity, and performance standards.

3. Reporting & Documentation

• Prepare detailed inspection reports including:
  • Findings and observations
  • Test results
  • Identified issues and risks
  • Recommendations for corrective action
• Ensure timely submission of reports to the back-office and operations team.

4. Client Engagement & Feedback

• Interact with clients during inspections to gather feedback on service quality and installation experience.
• Document complaints, suggestions, and service gaps for continuous improvement.

5. Coordination & Issue Resolution

• Work closely with installation, technical support, and operations teams to communicate findings.
• Follow up to ensure corrective actions are implemented effectively and promptly.

6. Compliance & Safety

• Ensure strict adherence to company policies, technical standards, and safety procedures during all field activities.
• Promote safe working practices across all inspection sites.

7. Continuous Improvement

• Stay updated on installation procedures, network technologies, and company service standards.
• Contribute to process improvement initiatives to enhance service delivery quality.

Required Qualifications & Experience

• HND or B.Sc. in Electrical Engineering, Telecommunications Engineering, or a related field.
• Minimum of 2 years experience in field engineering, telecom installations, or quality assurance (ISP experience is an added advantage).
• Strong understanding of network infrastructure, fiber optics, and cabling standards.
• Ability to read and interpret technical diagrams and network layouts.

Core Skills & Competencies

• Strong attention to detail and observational skills
• Good technical troubleshooting and diagnostic ability
• Effective communication and interpersonal skills
• Strong report writing and documentation skills
• Ability to work independently and manage field schedules efficiently
• High level of accountability and professionalism

Technical Requirements

• Proficiency in Microsoft Office tools (Word, Excel)
• Familiarity with diagnostic and testing tools used in telecom/ISP environments
• Basic knowledge of networking (LAN/WAN, fiber, wireless systems)

Additional Requirements

• Valid driver's license is required
• Willingness to travel frequently within Lagos and surrounding areas
• Ability to work in field conditions and meet daily inspection targets

How to Apply

Interested and qualified candidates should send their CV to:

hiring@mysigma.io

Subject Line: Field Inspection Engineer – Lekki