Front Desk/Secretary

**Job Title: Front Desk/Secretary**

**Location:** Illupeju Lagos

**Salary:** 70,000 100,000

**Job Summary:**

We are seeking a professional and friendly Front Desk/Secretary to manage our front desk operations and provide administrative support. The ideal candidate will have strong organizational and communication skills, with experience in handling front desk duties and providing excellent customer service.

**Key Responsibilities:**

- **Visitor Management:** Greet and welcome visitors/guests in a professional and friendly manner.

- **Front Desk Maintenance:** Maintain a tidy and presentable front desk, ensuring all necessary materials (pens, forms, paper, etc.) are available.

- **Administrative Duties:** Report to management and perform other administrative tasks as required.

- **Data Entry:** Perform data entry tasks accurately and efficiently.

- **Customer Service:** Address complaints and answer questions promptly and professionally.

- **Call Handling:** Answer all incoming calls, keep messages or forward them, and handle basic inquiries.

- **Mail Management:** Receive and distribute packages, letters, etc., to the respective persons. Prepare outgoing mail by securing parcels, drafting correspondence, etc.

- **Customer Support:** Provide excellent customer service and support to all clients and employees.

- **Record Keeping:** Keep files and records updated; perform copying, scanning, and filing of documents.

- **Office Administration:** Utilize office machines (printers, scanners, etc.), and handle office management and basic bookkeeping tasks.

**Qualifications:**

- HND/BA graduate.

- 3-5 years of experience in front desk or secretarial duties.

- Formal qualification in office administration, secretarial work, or related training.

- Proficiency in English (oral and written).

- Excellent knowledge of MS Office (especially Excel and Word).

Qualified Candidates should send resume to hiring@mysigma.io indicating the job title.