Operations Supervisor

Operations Supervisor

Location: Lekki, Lagos
Salary: 400,000/month
Industry: Hospitality
Employment Type: Full-time
Gender Requirement: Male
Experience: 4 -5 years

About the Role

We are currently hiring an Operations Supervisor to oversee and drive day-to-day operations across our hospitality facilities in Lekki. This role is best suited for a male professional with substantial experience in operational leadership within the hospitality sector.

The ideal candidate is a hands-on leader with strong organizational skills and a passion for service excellence. You will be responsible for managing operational teams, ensuring consistent service delivery, and maintaining compliance with quality and safety standards.

Key Responsibilities

• Lead and supervise operational teams to achieve daily service targets.
  
  

• Coordinate on-site activities to ensure smooth, efficient, and high-quality service delivery.
  
  

• Train, mentor, and evaluate team members to drive performance and accountability.
  
  

• Identify and address inefficiencies in workflow and implement operational improvements.
  
  

• Ensure adherence to all safety procedures, quality benchmarks, and company policies.
  
  

• Monitor KPIs and prepare detailed operational reports for management review.
  
  

• Quickly resolve operational issues to minimize service disruptions.
  
  

• Serve as the liaison between frontline staff and senior management.
  
  

Qualifications & Requirements

• Gender: Male (as specified for this role)
  
  

• Experience: 45 years in a supervisory or operations role within the hospitality industry (e.g., hotels, service management, facilities operations)
  
  

• Education: Bachelor's degree in Business Administration, Operations Management, Hospitality Management, or a related field
  
  

• Demonstrated ability to lead and manage frontline teams effectively
  
  

• Strong organizational, communication, and problem-solving skills
  
  

• Proficiency in Microsoft Office and operational management tools
  
  

• Ability to work independently, prioritize tasks, and thrive in a dynamic work environment
  
  

Compensation & Benefits

• Monthly salary: 400,000
  
  

• Monthly performance-based bonuses
  
  

• Health insurance
  
  

• Staff accommodation provided
  
  

• Career advancement and leadership training opportunities
  
  

• Exposure to large-scale, structured hospitality operations
  
  

How to Apply

Interested and qualified candidates should send their CV to https://www.mysigma.io/jobs/operations-supervisor/ with the subject line:
"Application Operations Supervisor (Lekki)"