Sales Coordinator

**Job Title: Sales Coordinator**

**Location:** Ota, Ogun State

**Salary:**

- 100,000 150,000

**Company Overview:**

Our Client is a leading manufacturer and marketer of a wide range of industrial and consumer plastic products serving Nigerian markets for over four decades. Our objective is to make quality Industrial and Consumer goods at economic prices to the Industry and the populace of Nigeria and West Africa.

**Job Summary:**

We are seeking an experienced and motivated Sales Coordinator to oversee our sales operations. The ideal candidate will have a strong background in sales within the plastic or FMCG industry, ensuring efficient and accurate order processing, customer satisfaction, and sales team performance.

**Key Responsibilities:**

- **Order Management:** Check data accuracy in orders and invoices. Contact customers/channel partners to obtain missing information or answer queries.

- **Coordination:** Liaise with the dispatch department to ensure timely deliveries.

- **Reporting:** Prepare monthly sales reports as desired by seniors (region-wise, product-wise, channel partners-wise, etc.).

- **Sales Team Oversight:** Monitor the sales teams progress, identify shortcomings, and inform/update the reporting manager.

- **Target Achievement:** Ensure sales targets are met and report any deviations.

- **Customer Support:** Respond to complaints from customers/channel partners and provide after-sales support when requested.

- **Communication:** Inform customers/channel partners of unforeseen delays or problems in executing and/or dispatching the order.

- **Product Knowledge:** Stay up-to-date with new products and features.

- **Promotional Activities:** Assist in the preparation and organizing of promotional material and/or events.

- **Payment Management:** Ensure payments are received as per pre-decided credit terms, send reminders, and follow up with channel partners/customers.

- **Data Analysis:** Compile and analyze statistical data using modern and traditional methods to collect them.

- **Consumer Insights:** Collect data on consumers, competitors, and the marketplace and consolidate information into actionable items, reports, and presentations.

- **Feedback Communication:** Communicate important feedback from customers/channel partners with the sales team and concerned departments.

- **Record Maintenance:** Maintain and update sales and customer records.

- **Sales Forecasting:** Forecast sales for respective customers/channel partners.

**Qualifications:**

- HND/BA in Marketing or Business Administration.

- 5-10 years experience as a sales representative in the plastic or FMCG industry.

Qualified Candidates should send resume to hiring@mysigma.io indicating the job title.