Head of Engineering & Service Delivery

Industry: Renewable Energy / Power & Energy Infrastructure
Location: Lagos, Nigeria
Employment Type: Full-Time
Salary: ₦1,800,000 Net Monthly

Experience: 15 years

Role Overview

We are seeking an experienced and strategic Head of Engineering & Service Delivery to lead the design, deployment, and lifecycle management of renewable energy solutions across a rapidly expanding portfolio.

This role combines technical leadership with operational excellence, ensuring high-quality project execution, optimal system performance, and exceptional service delivery. The successful candidate will build and lead high-performing engineering and field operations teams while ensuring all deployed systems are reliable, scalable, and commercially viable.

Key Responsibilities

1. Engineering Leadership

• Lead the design and engineering of:

  • Solar PV systems (residential, commercial, industrial)

  • Hybrid energy solutions (solar, battery, grid integration)

  • Energy-as-a-Service (EaaS) platforms

• Establish and enforce engineering standards, policies, and best practices

• Review and approve system designs, specifications, and technical documentation

2. Project Delivery & Execution

• Oversee end-to-end project lifecycle:

  • Site assessments

  • System design

  • Procurement

  • Installation

  • Commissioning

• Ensure delivery within timelines, budget, and quality standards

3. Operations & Maintenance (O&M)

• Develop and implement preventive and corrective maintenance programs

• Monitor system uptime, reliability, and performance

• Deploy and manage remote monitoring (IoT-enabled systems)

4. Service Delivery & Field Operations

• Build, scale, and manage nationwide installation and service teams

• Define and enforce Service Level Agreements (SLAs)

• Ensure rapid response and resolution of service issues and outages

5. Performance Management & Optimization

• Track and report key KPIs:

  • System uptime

  • Energy output

  • Customer satisfaction

  • Fault resolution time

• Drive continuous improvement in operational efficiency and performance

6. Vendor & Partner Management

• Manage EPC contractors, OEMs, and suppliers

• Negotiate technical agreements and service contracts

• Ensure compliance with quality and performance standards

7. Technical Innovation

• Drive adoption of advanced technologies:

  • Smart metering

  • Remote diagnostics

  • Battery optimization systems

• Evaluate and implement emerging energy technologies

8. Strategic Contribution

• Support business development through:

  • Technical proposals

  • Feasibility studies

  • Cost modeling and pricing inputs

9. Compliance & Safety

• Ensure adherence to:

  • Nigerian energy regulations

  • HSE standards

  • Environmental and sustainability requirements

Required Qualifications

Education

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Renewable Energy, or related field

• Master's degree (MBA or Engineering) is an advantage

Experience

• Minimum of 15+ years in:

  • Renewable energy systems

  • Solar PV installation and maintenance

  • Power systems engineering

• At least 5+ years in a senior leadership role

Technical Expertise

• Solar PV system design (C&I and utility-scale)

• Battery storage systems (Lithium-ion and hybrid)

• Inverter technologies

• Energy audits and load analysis

• Grid-tied and off-grid systems

• Diesel/solar hybrid solutions

Operational Experience

• Delivery of large-scale, multi-site energy projects

• Field service and operations management

• Preventive maintenance systems

• Asset lifecycle management

Core Competencies

• Strong leadership and team development

• Advanced project management capability

• Analytical thinking and problem-solving

• Commercial and financial acumen

• Excellent communication and stakeholder management

Compensation & Benefits

• Net Salary: ₦1,800,000 per month

• Health Insurance (HMO)

• Housing Allowance

• Leave Allowance

• Phone & Communication Allowance

• Performance-Based Bonus / Profit Sharing

• Official Vehicle (subject to company policy)

• Pension Contributions (as per statutory requirements)

Key Performance Indicators (KPIs)

• Project delivery timelines

• System uptime (%)

• Customer satisfaction scores

• Cost efficiency and budget adherence

• Fault resolution time

• Team productivity and utilization

Success Profile

The ideal candidate is:

• A hands-on engineering leader with strong execution capability

• Experienced in scaling energy operations across multiple locations

• Able to balance technical depth with operational and commercial priorities

• Passionate about renewable energy and expanding energy access across Africa

How to Apply

Interested and qualified candidates should send their CV to:
hiring@mysigma.io

Subject Line: Head of Engineering & Service Delivery