BPO: Proposal Management Associate

We are actively seeking a dedicated candidate to join our client's team as a Proposal Management Associate. In this vital role, you will play a crucial part in coordinating and managing proposal processes, ensuring their quality and timely submission. Your attention to detail, strong organizational skills, and ability to collaborate effectively will be essential to excel in this role.

About SIEGEN SOLUTIONS:

Siegen Solutions works in collaboration with multinational BPO corporations to deliver excellence in talent acquisition. Currently, we are on the lookout for highly skilled professionals to fill critical BPO Operations positions within various career tiers. These roles encompass a wide array of responsibilities, ranging from entry-level to senior management, ensuring a comprehensive scope that includes roles such as Customer Service Representatives, Finance, HR Business Partner, Operations Managers, Quality Analysts, and more. Join us in forging partnerships that bridge talent and multinational BPO opportunities, shaping the future of global business process outsourcing.

Responsibilities:

• Take ownership of developing project plans and coordinate/track proposal-related activities to ensure all deadlines are met in line with client requirements
• Create the shell/template/strawman of questions for the proposal based on the clients RFP
• Assist in identifying resources to support the proposal
• Develop information and company generic content in a way that is relevant to a particular proposal
• Take version control of the master copy of the proposal document and ensure it is kept up to date with material/input provided by members of the team assigned to work on the bid
• Review proposal for consistency and compliance with RFP
• Schedule necessary review(s) of the proposal document and finalize content with the sales lead
• Support ongoing work to maintain a library of proposal boilerplate
• Promote best practices associated with proposal/bid management
• Provide input to post-bid debriefs and contribute ideas as part of ongoing initiatives to improve bid processes and/or the quality of submissions
• Archive submitted proposals and maintain an inventory listing of all completed proposals
• Perform POC role for cross-business/cross-LOB opportunities

Requirements:

• Bachelors degree in Business, Marketing, Communications, English, Journalism, or other related fields
• Minimum 5-year experience in a bid/proposal management role
• Leadership and presentation skills ability to influence and gain the commitment of a cross-functional bid team in order to successfully carry out a winning submission
• Working knowledge of web-based sales and RFP response technology solutions such as Loopio, RFP 365, Qvidian, etc. preferred
• Ability to collaborate and work across all levels of the organization, work in teams, leverage the resources of other related groups to accomplish common objectives, and work on virtual teams across geographies
• Ability to adapt to shifting priorities, multiple competing demands, ambiguity, and frequent change
• Experience in facilitating meetings and discussions in person and online, ensuring that all viewpoints, ideas, and problems are addressed
• Experience in preparing and presenting information to small and large audiences and of responding to questions from stakeholders at all levels
• Must be flexible on working hours to attend meetings based on demands of the bid
• Excellent communication skills along with strong writing and editing skills required
• Excellent project management skills are required along with a strong sense of ownership
• The ability to work on multiple tasks in a fast-paced environment while adhering to strict deadlines is a must
• Good command of MS Word, PowerPoint, and Excel. Adobe InDesign experience is an advantage, not essential

Nice-to-Have:

• Experience of working in a professional services organization
• Creative writing or copywriting
• Experience in graphic design, information design, and multimedia
• APMP accreditation